FAQ

A marketing team for your business, staffed by AI experts. You brief them; they do the work — strategy, copy, social posts, email, research, campaign plans, and the pages of your website — and everything they produce comes back to you for a decision before it goes anywhere.

Ten roles are available. You hire the ones your business needs, name them, and archive the ones whose work has dried up. The experts page lists all ten and what each one hands over.

A chatbot is a box you type into, and it starts from nothing every time. Market Brigade has structure behind it: a brand profile every expert reads so the work sounds like you, a Marketing Director who splits a request into jobs and delegates them, tasks you can watch run turn by turn, a calendar of what goes out when, an inbox of everything waiting on your decision, and a record of everything produced.

You can still just talk to it — every expert has a chat drawer, and the Marketing Director is one click away from any page. The difference is where a conversation ends up: chat is for deciding what you want, and a task is what produces the work.

Work products, not advice. Social posts with a content calendar behind them. Email campaigns and newsletters, with unsubscribe handling and your mailing address attached. Landing pages and site pages on a website the platform hosts for you, with original imagery. Ad copy and creative briefs. Competitor and pricing research with its sources. Weekly industry news digests. Multi-channel campaign plans. Sweepstakes mechanics with an auditable draw. Leads from your site forms, in one inbox.

Each role's three example deliverables are listed on the experts page, and the scenarios show a few of them being made.

No. Anything that touches the outside world — publishing a post, sending an email, putting a page live — stops and asks you first. In the product's own words:

Your team drafts; you decide. Nothing leaves the platform until a human says yes.

Each approval shows the finished draft and its version history. You can approve it, request changes — the expert revises and resubmits, as many rounds as you want — or reject it. Your change requests are also how the team learns your preferences, so the corrections get rarer.

It is an interview, and it takes about twenty minutes. Five steps: your business basics, a short set of brand questions, a few more that the AI writes from your answers, then a drafted brand profile — voice, audience, differentiators, and the lines you never cross — which you review and edit before anyone works from it. Finally it recommends a starter roster, usually three to five roles, and you pick who to hire.

Progress saves continuously and you can stop at any point; a link brings you back to where you left off. When you finish, your first experts are ready to work.

You connect your own accounts, and you can disconnect them the same way. Social channels — Facebook, Instagram, X, and LinkedIn — connect under Settings. Email goes out through our relay or your own SMTP server, whichever you configure. Your website is hosted by the platform, and you can map your own domain to it.

Two honest notes. Every one of those still runs through your approval. And during the beta, social channel connections run in test mode: connecting exercises the whole publishing flow and records the post end to end, but nothing is posted to a live account and there is no public link, because there is nothing public yet. Live channels replace that — the posts you approved show exactly what will go out. Email sending and your hosted site pages are real today.

Your brand profile and your work products are yours, and they are used to run your marketing. They are not shared with other organizations and they are not sold.

Inside your own organization, the product does learn from you: your change requests and rejections are distilled into written style rules that you can read, edit, or delete under Settings, so a correction sticks without you repeating it. Doing the work means your brief and brand context are sent to the AI models that write and design; connection credentials never are.

Access is invite-gated: you request it, we read every request, and approved ones get a code by email that opens signup. We are working with a small group of businesses on purpose.

It also means the product changes weekly and you will find rough edges — the test-mode note above is one of them, and we would rather say so here than let you discover it. What you tell us in the first months is what gets built next.

Nothing during the beta. There is no price yet because we are still learning what the product is worth to the businesses using it; pricing comes after that, and we will tell you before anything changes for you.

Requesting access costs nothing and commits you to nothing.

Fill in the request form: who you are, what the business does, and anything you want us to know. We reply by email, usually within a few days, and approved requests come with an invite code.

Request beta access

Reply to any email we send you. Every message from us — including the one answering your access request — comes from an inbox a person reads. If you have not heard from us yet, the message field on the request form reaches the same people.

Once you are inside the product, Contact support in the account menu does the same thing.